What does the name of the Units sold column mean in the phrase/product report?
The Units sold column specifies the number of items sold of a given product from search results. The difference is that in the phrase report we take into accou
FAQ
Is it possible to add “Add to Cart” button in the search list?
This functionality is not available in the Smart Search Standard and Smart Search Premium packages. However, we can implement it at your request. Contact us at
What does the name of the Sales count column mean in the phrase/product report?
The Sales count column specifies the number of completed transactions that contained the product clicked in the search results and that were made within 48 hou
What do individual consents mean in marketing automation settings?
There are 3 types of consents in our customer’s panel:Newsletter β this is the consent that you have to obtain from each recipient in order to send them a news
How can you make your autocomplete look more attractive?
Autocomplete can increase conversion by three times, so it is worth paying special attention to it. See what features you can enrich autocomplete with in your
Can I upload my font to the drag&drop editor?
No. Uploading custom fonts that are privately licensed would result in a situation in which all customers using our editor can see them. It is not possible to
Can I check which phrases were last/most searched for in my e-shop?
Yes. This functionality is available in a Premium package. If you are interested in upgrading your package, please contact us at sales@quarticon.com and we wil
I have 2 sequences in my e-mail campaign. How to set the time of sending the second e-mail: after sending the first e-mail or after a specific event?
The time of sending e-mails within one campaign is TOTAL for all sequences. This means that when setting the send time for the second e-mail, you have to subtr
Which languages are supported by Smart Search?
Smart Search supports 37 languages: Arabic, Armenian, Basque, Brazilian, Bulgarian, Catalan, Chinese, Czech, Danish, Dutch, English, Finnish, French, Galician,
What is the pace of sending newsletters/mailing campaigns?
Our system sends approximately 5 e-mails per second.
In which order are search results presented in Smart Search?
By default, we show products that according to our algorithm are best suited to the entered phrase. This order, of course, can change when the user of the page
Is the appearance of the recommendation frame in mailing creations downloaded from my shop? Or do I have to adjust its appearance myself?
The appearance of the recommendation frame should be adjusted by yourself in the drag&drop creator, based on the available editor features and data from the pr
Is it possible to sort the search results?
Sorting products is possible if an appropriate field is inserted in the product feed so that customers can sort the results, e.g. by popularity. By default, Sm
Are there any settings in the MA system that allow me to specify the number of e-mails per 1 subscriber in a given time? I don’t want my recipients to get overwhelmed with messages.
There are no separate settings for this matter in our MA system. However, you can solve the problem differently: For campaigns:when creating an e-mail campaign
I want to use the preview mode to see how the frames will look like in the mobile version of the page. How can I do this?
You have two options:you can log in to our panel via your mobile phone, orenable the mobile version in your browser, e.g. Chrome. After enabling the mobile ver
Recommendations frames are no longer displayed on my website. What should I do?
Check if the main script is properly added to the code of your website. Then, if you have provided us with a product catalogue via a link, go to Settings -> Pr