FAQ

Sorting products is possible if an appropriate field is inserted in the product feed so that customers can sort the results, e.g. by popularity. By default, Sm

There are no separate settings for this matter in our MA system. However, you can solve the problem differently: For campaigns:when creating an e-mail campaign

It is possible to search products by any field, e.g by descriptions, product code, etc. However, it is not recommended as it slows down the system.

Yes. If you are uploading your HTML template, all you need to do is: to add the following code block to the section; let’s assume, as an example, that y

A blank subpage where search results will be presented and a product feed with full data. You can read about the first one in the article What should the SERP

When creating an e-mail campaign, the user can define the e-mail address from which e-mailing is sent and to which e-mail address the replies will be sent.By d

No. Filtering by manufacturers (and only when providing manufacturers in the product feed) is available in higher functionality packages than the one you use.

A dedicated IP address is intended only for one user, company, client. It means:Maximum risk reduction – thanks to a dedicated IP or a subnet of IP addresses,

The frame will select the products by logic and then sort them in random order. Each time the frame is called, the products will be returned in a different ord

The SERP page should contain a basic layout, i.e. with a header and footer, without any additional elements in the middle of the page (e.g. a sidebar).

This option applies to recommendation logics that are designed to match products for another product. How does it work? For the option to work properly, catego

Yes. By default, we show all products – those that have and do not have a picture. However, if you want to show only products with a picture in the search resu

This option applies to recommendation logics that are designed to match products for another product. The range means the percentage from the price

The available products will be displayed first and the unavailable ones below them.

You can add as many frames as you like. Nevertheless, use your common sense as too many frames on the website can distract customers and be counterproductive.

Yes, this option is available in the customer’s panel. In the articles Adding recommendation frames and Drag&Drop editor you will learn more about creating and