Without leaving the preview mode, you can temporarily close the bar by clicking on the QuarticOn logo. The bar will appear again after refreshing the page or e
I want to turn off a recommendation frame on my website. How can I do this?
To do this, go to the tab Recommendations -> Widgets and click the Off button next to the selected frame.
I want to use the preview mode to see how the frames will look like in the mobile version of the page. How can I do this?
You have two options:you can log in to our panel via your mobile phone, orenable the mobile version in your browser, e.g. Chrome. After enabling the mobile ver
Recommendations frames are no longer displayed on my website. What should I do?
Check if the main script is properly added to the code of your website. Then, if you have provided us with a product catalogue via a link, go to Settings -> Pr
I want to use recommendation frames in my shop. Who should I contact?
We are very pleased that you are interested in our services. For more details on how to start working with us, please contact our Sales Team at sales@quarticon
My recommendation widgets do not generate sales. Why?
Please contact sales@quarticon.com to discuss the effectiveness of the introduced recommendation frames. We will be happy to answer any questions you may have.
Do I have to follow the QuarticOn’s way of placing recommendation frames on the website or can I introduce my own ideas?
The QuarticOn’s way of placing recommendation ways on the e-shop website is only a proposition and can be modified by you. However, if you do not have a specif
I am planning to change my website template/sales platform. Will this affect the work of recommendation widgets?
Probably yes. To avoid problems please contact our Technical Support team at helpdesk@quarticon.com to discuss these issues.
Is it possible to apply multiple recommendation strategies in one place on the website?
Yes, it is possible to apply multiple recommendation strategies in one place on the website, depending on the business rules set by the e-commerce policy. Stra
Can I create a recommendation frame with one selected product, e.g. in the cross-selling logic?
You can create a frame in which one product will be displayed, but it will not be a specific product selected by you, but one that the system will select autom
I want to add a new widget to my website. How can I do this?
The process of creating recommendation frames is described in the article Adding recommendation frames.
How many recommendation widgets can I add to my website?
You can add as many frames as you like. Nevertheless, use your common sense as too many frames on the website can distract customers and be counterproductive.
Can I edit recommendation frames myself?
Yes, this option is available in the customer’s panel. In the articles Adding recommendation frames and Drag&Drop editor you will learn more about creating and
I want to change the title of the frame. How can I do this?
I want to change the title of the frame. How can I do this?To do this, go to the Drag&Drop editor and in the field Basic data -> Widget name enter the selected
How much does the QuarticOn service cost?
Each offer is tailored individually to the customer’s needs and constists of above 90 functionalities. In order to check packages and the estimated price, visi
Is it possible to enrich the recommendation engine with archival transactions, so that it can display relevant products before it learns user preferences?
Yes. Our recommendation engine needs from a few to several days of data collection in order to be able to generate relevant recommendations for users. In order