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Does the QuarticOn main script slow down the loading of the page?

No. All our scripts are added in asynchronous blocks and anonymous functions, and use elements that will not block the page. What’s more, our main script is ad

Is it possible to replace “this” with a product name in the frame title “Customers who bought this product, also chose”?

Yes, we can apply such a change in the recommendation frame on the product page. If you want to have it in your shop, let us know at sales@quarticon.com.

Which method of implementation is most suitable for me?

The implementation of our service can be carried out in four ways. To learn more about the types of deployments and their dedicated recipients, go to the Recom

How can I check the sales generated by a given product?

Go to the article How to read the report.

How long are the data about my customers kept in the system?

We keep data about your customers as long as the cooperation with our company lasts. We do not share them anywhere and do not pass them on. There is also no ri

There are two recommendation frames on the product card. Why?

For the product card, we use the Similar and Cross-selling/Up-selling logic. You can read about our best practices in terms of placing individual strategies on

How to report technical errors and emergencies?

Report errors and emergencies to helpdesk@quarticon.com. We respond immediately. 1. Provide your customer symbol and the address of your online shop in the tit

How often is the product catalogue refreshed?

It is refreshed once a day. If you would like to learn about other options available for refreshing the product catalogue, please read the article Technical su

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Errors and malfunctions should be reported to the helpdesk@quarticon.com according to the instructions. We respond to such reports immediately.
Remember! Before contacting us, please check whether you can find the answer to your question in our Help Centre. The materials are updated on an ongoing basis, and we make sure that they are helpful to you every day, regardless of the plan you choose.

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