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FAQ

What does the “Category filter” option mean and what happens if I select “Get from the product”?

2025-09-11 by

This option applies to recommendation logics that are designed to match products for another product. How does it work? For the option to work properly, catego

Categories FAQ

Can I exclude products without pictures from Smart Search results?

2025-09-11 by

Yes. By default, we show all products – those that have and do not have a picture. However, if you want to show only products with a picture in the search resu

Categories FAQ

What does the “min./max. % price” field mean when configuring a price filter for a recommendation frame?

2025-09-11 by

This option applies to recommendation logics that are designed to match products for another product. The range means the percentage from the price

Categories FAQ

I want to display available and unavailable products in Smart Search results. In what order will they show up?

2025-09-11 by

The available products will be displayed first and the unavailable ones below them.

Categories FAQ

Do you offer “social proof” notifications?

2025-09-11 by

Yes. We can implement this functionality in your e-shop. If you are interested, please contact us at helpdesk@quarticon.com.

Categories FAQ

Is it possible not to show unavailable products in Smart Search results?

2025-09-11 by

Yes, it is the default function. However, if you want to display also unavailable products, you can enable this option in the customer’s panel in the Settings

Categories FAQ

What does the Phrases with best sale count section mean in the main view of the AI ​​SS panel?

2025-09-11 by

The Phrases with best sale count section shows the phrases which, after being searched for, resulted in the highest number of purchased product (items) from th

Categories FAQ

How do you aggregate data and what exactly does the number of searches mean? What kind of events are these?

2025-09-11 by

Our customer’s panel defines the search as each time new results appear (the action of entering a phrase and clicking Enter). Going to the next page with resul

Categories FAQ

What does the Phrases with best sale sum section mean in the main view of the AI ​​SS panel?

2025-09-11 by

The Phrases with best sale sum section shows the phrases which, after being searched for, most often resulted in the purchase of the product from the search re

Categories FAQ

Is it possible to mark products as promotional and inform about the delivery time (labels on product photos)?

2025-09-11 by

This functionality is not available in the Smart Search Standard and Smart Search Premium packages. However, we can implement it at your request. Contact us at

Categories FAQ

What does the name of the Units sold column mean in the phrase/product report?

2025-09-11 by

The Units sold column specifies the number of items sold of a given product from search results. The difference is that in the phrase report we take into accou

Categories FAQ

Is it possible to add “Add to Cart” button in the search list?

2025-09-11 by

This functionality is not available in the Smart Search Standard and Smart Search Premium packages. However, we can implement it at your request. Contact us at

Categories FAQ

What does the name of the Sales count column mean in the phrase/product report?

2025-09-11 by

The Sales count column specifies the number of completed transactions that contained the product clicked in the search results and that were made within 48 hou

Categories FAQ

What do individual consents mean in marketing automation settings?

2025-09-11 by

There are 3 types of consents in our customer’s panel:Newsletter – this is the consent that you have to obtain from each recipient in order to send them a news

Categories FAQ

How can you make your autocomplete look more attractive?

2025-09-11 by

Autocomplete can increase conversion by three times, so it is worth paying special attention to it. See what features you can enrich autocomplete with in your

Categories FAQ

Can I upload my font to the drag&drop editor?

2025-09-11 by

No. Uploading custom fonts that are privately licensed would result in a situation in which all customers using our editor can see them. It is not possible to

Categories FAQ
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  • Setting up your search
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    • Product feed for AI Smart Search
    • Blocked phrases
    • Unchangeable phrases
    • Recent queries
    • Most popular queries
    • How to use the synonym feature
    • Search results customization
    • Turning search on and off
    • Showing unavailable products
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