In which order are search results presented in Smart Search?
By default, we show products that according to our algorithm are best suited to the entered phrase. This order, of course, can change when the user of the page
FAQ
Is the appearance of the recommendation frame in mailing creations downloaded from my shop? Or do I have to adjust its appearance myself?
The appearance of the recommendation frame should be adjusted by yourself in the drag&drop creator, based on the available editor features and data from the pr
Is it possible to sort the search results?
Sorting products is possible if an appropriate field is inserted in the product feed so that customers can sort the results, e.g. by popularity. By default, Sm
Are there any settings in the MA system that allow me to specify the number of e-mails per 1 subscriber in a given time? I don’t want my recipients to get overwhelmed with messages.
There are no separate settings for this matter in our MA system. However, you can solve the problem differently: For campaigns:when creating an e-mail campaign
Is it possible to search products by their parameters?
It is possible to search products by any field, e.g by descriptions, product code, etc. However, it is not recommended as it slows down the system.
Can I upload my font to the HTML e-mail template?
Yes. If you are uploading your HTML template, all you need to do is: to add the following code block to the
section; let’s assume, as an example, that yWhat do I have to provide if interested in Smart Search Premium package?
A blank subpage where search results will be presented and a product feed with full data. You can read about the first one in the article What should the SERP
Do the recipients get my e-mails from the QuarticOn address or my shop’s address?
When creating an e-mail campaign, the user can define the e-mail address from which e-mailing is sent and to which e-mail address the replies will be sent.By d
Is it possible to filter products by manufacturers using Smart Search (basic package)?
No. Filtering by manufacturers (and only when providing manufacturers in the product feed) is available in higher functionality packages than the one you use.
What does dedicated IP mean to me as a QON customer?
A dedicated IP address is intended only for one user, company, client. It means:Maximum risk reduction β thanks to a dedicated IP or a subnet of IP addresses,
What happens when I turn on the “Shuffle results” option while creating a frame?
The frame will select the products by logic and then sort them in random order. Each time the frame is called, the products will be returned in a different ord
What should the SERP website look like?
The SERP page should contain a basic layout, i.e. with a header and footer, without any additional elements in the middle of the page (e.g. a sidebar).
What does the “Category filter” option mean and what happens if I select “Get from the product”?
This option applies to recommendation logics that are designed to match products for another product. How does it work? For the option to work properly, catego
Can I exclude products without pictures from Smart Search results?
Yes. By default, we show all products β those that have and do not have a picture. However, if you want to show only products with a picture in the search resu
What does the “min./max. % price” field mean when configuring a price filter for a recommendation frame?
This option applies to recommendation logics that are designed to match products for another product. The range
I want to display available and unavailable products in Smart Search results. In what order will they show up?
The available products will be displayed first and the unavailable ones below them.