FAQ

Launching our services on the RedCart platform is simple and requires only a few steps: 1. In the admin panel of your shop, go to Settings -> Basic Settings ->

Read this article, which will guide you step by step through the installation process.

Yes, it is possible. The documentation can be downloaded below: Download If you want to use this method, write to us, we will generate an authorisation key for

Yes, the application allows you to activate other functionalities available in the QuarticOn offer.To do this, contact us and we will help you update the setti

Yes. We have developed such a functionality for all external links included in a mailing campaign message template, so you know exactly which perform more and

By default, the application allows you to display personalised product recommendations in chosen areas of an online shop. Recommendation frames encourage the e

We enable the transfer of data regarding the e-mail address, user id and cookie without the need to update the consent for sending mailing campaigns.

In the QuarticOn application, a plan with a fixed subscription is available by default. The fee of PLN 99 + VAT is charged every 30 days.It is possible to set

Yes, you can run such a campaign for users who are celebrating their birthday. To do so, see the instruction How to send a birthday campaign?

Yes. Customers using the commission plan can switch to a fixed-fee plan or take advantage of the opportunity to personalise the plan. Customers whose plan incl

Yes. We can implement this functionality in your e-shop. If you are interested, please contact us at helpdesk@quarticon.com. To learn how to use it, see the in

Yes, after installing the application you can log in to the QuarticOn panel in two ways. Each of them provides full insight into the settings, configuration an

In the customer’s panel it is possible to check the correctness of the entered DNS values ​​(the type of authentication that prevents the communication you sen

You have the following options:use our Help Centercontact us via https://quarticon.com/en/contact/send us a message (helpdesk@quarticon.com); we will immediate

Yes, it is possible. If you want to run this in your shop, read article How to launch an e-mail campaign for pre-order products? and follow the steps described

In a particular case, QuarticOn can stop the activity of application for an e-shop if it threatens its stability and the way it operates due to unauthorized or