FAQ

Currently, the abandoned shopping cart scenario exists in the form of e-mailing only for users who provided us with an e-mail address and their consent to send

Notifications appear at the account configuration stage if any of the necessary integration elements are not fulfilled. This applies to customers who have chos

If it is required for your e-shop to add such information, please write to helpdesk@quarticon.com and provide us with it together with your e-shop’s URL and t

Data on transactions are collected from thank you page on the basis of clicks on products displayed in our recommendation frame, which were performed within 24

We currently do not provide access to our panel, but in the future we anticipate such a possibility. To learn more about our services, the panel and whatever c

The process of adding a payment card is described in the article Adding a payment card.

Mandatory steps each user must take in order to receive an abandoned cart e-mail sequence are:​1. User must be registered (which means they created an account

The ways of adding a product catalogue are described in the article Product catalogue. The transfer of product data applies to you if you use the self-implemen

Yes, QuarticOn supports multiple product catalogues for the same shop. This solution allows you to manage the availability and terms and conditions of the offe

Read this article, which will guide you step by step through the installation process.

Yes, it is possible. The documentation can be downloaded below: Download If you want to use this method, write to us, we will generate an authorisation key for

Yes, the application allows you to activate other functionalities available in the QuarticOn offer.To do this, contact us and we will help you update the setti

Yes. We have developed such a functionality for all external links included in a mailing campaign message template, so you know exactly which perform more and

By default, the application allows you to display personalised product recommendations in chosen areas of an online shop. Recommendation frames encourage the e

This option applies to recommendation logics that are designed to match products for another product. The range means the percentage from the price

The available products will be displayed first and the unavailable ones below them.