Yes. We can implement this functionality in your e-shop. If you are interested, please contact us at helpdesk@quarticon.com.
Is it possible not to show unavailable products in Smart Search results?
Yes, it is the default function. However, if you want to display also unavailable products, you can enable this option in the customer’s panel in the Settings
What does the Phrases with best sale count section mean in the main view of the AI ββSS panel?
The Phrases with best sale count section shows the phrases which, after being searched for, resulted in the highest number of purchased product (items) from th
How do you aggregate data and what exactly does the number of searches mean? What kind of events are these?
Our customer’s panel defines the search as each time new results appear (the action of entering a phrase and clicking Enter). Going to the next page with resul
What does the Phrases with best sale sum section mean in the main view of the AI ββSS panel?
The Phrases with best sale sum section shows the phrases which, after being searched for, most often resulted in the purchase of the product from the search re
Is it possible to mark products as promotional and inform about the delivery time (labels on product photos)?
This functionality is not available in the Smart Search Standard and Smart Search Premium packages. However, we can implement it at your request. Contact us at
What does the name of the Units sold column mean in the phrase/product report?
The Units sold column specifies the number of items sold of a given product from search results. The difference is that in the phrase report we take into accou
Is it possible to add “Add to Cart” button in the search list?
This functionality is not available in the Smart Search Standard and Smart Search Premium packages. However, we can implement it at your request. Contact us at
What does the name of the Sales count column mean in the phrase/product report?
The Sales count column specifies the number of completed transactions that contained the product clicked in the search results and that were made within 48 hou
What do individual consents mean in marketing automation settings?
There are 3 types of consents in our customer’s panel:Newsletter β this is the consent that you have to obtain from each recipient in order to send them a news
How can you make your autocomplete look more attractive?
Autocomplete can increase conversion by three times, so it is worth paying special attention to it. See what features you can enrich autocomplete with in your
Can I upload my font to the drag&drop editor?
No. Uploading custom fonts that are privately licensed would result in a situation in which all customers using our editor can see them. It is not possible to
Can I check which phrases were last/most searched for in my e-shop?
Yes. This functionality is available in a Premium package. If you are interested in upgrading your package, please contact us at sales@quarticon.com and we wil
I have 2 sequences in my e-mail campaign. How to set the time of sending the second e-mail: after sending the first e-mail or after a specific event?
The time of sending e-mails within one campaign is TOTAL for all sequences. This means that when setting the send time for the second e-mail, you have to subtr
How to report technical errors and emergencies?
Report errors and emergencies to helpdesk@quarticon.com. We respond immediately. 1. Provide your customer symbol and the address of your online shop in the tit
How often is the product catalogue refreshed?
It is refreshed once a day. If you would like to learn about other options available for refreshing the product catalogue, please read the article Technical su