Yes, it is possible to apply multiple recommendation strategies in one place on the website, depending on the business rules set by the e-commerce policy. Stra
Can I create a recommendation frame with one selected product, e.g. in the cross-selling logic?
You can create a frame in which one product will be displayed, but it will not be a specific product selected by you, but one that the system will select autom
I want to add a new widget to my website. How can I do this?
The process of creating recommendation frames is described in the article Adding recommendation frames.
How many recommendation widgets can I add to my website?
You can add as many frames as you like. Nevertheless, use your common sense as too many frames on the website can distract customers and be counterproductive.
Can I edit recommendation frames myself?
Yes, this option is available in the customer’s panel. In the articles Adding recommendation frames and Drag&Drop editor you will learn more about creating and
I want to change the title of the frame. How can I do this?
I want to change the title of the frame. How can I do this?To do this, go to the Drag&Drop editor and in the field Basic data -> Widget name enter the selected
How much does the QuarticOn service cost?
Each offer is tailored individually to the customer’s needs and constists of above 90 functionalities. In order to check packages and the estimated price, visi
Is it possible to enrich the recommendation engine with archival transactions, so that it can display relevant products before it learns user preferences?
Yes. Our recommendation engine needs from a few to several days of data collection in order to be able to generate relevant recommendations for users. In order
Does the QuarticOn main script slow down the loading of the page?
No. All our scripts are added in asynchronous blocks and anonymous functions, and use elements that will not block the page. What’s more, our main script is ad
Is it possible to replace “this” with a product name in the frame title “Customers who bought this product, also chose”?
Yes, we can apply such a change in the recommendation frame on the product page. If you want to have it in your shop, let us know at sales@quarticon.com.
Which method of implementation is most suitable for me?
The implementation of our service can be carried out in four ways. To learn more about the types of deployments and their dedicated recipients, go to the Recom
How can I check the sales generated by a given product?
Go to the article How to read the report.
How long are the data about my customers kept in the system?
We keep data about your customers as long as the cooperation with our company lasts. We do not share them anywhere and do not pass them on. There is also no ri
There are two recommendation frames on the product card. Why?
For the product card, we use the Similar and Cross-selling/Up-selling logic. You can read about our best practices in terms of placing individual strategies on
How to report technical errors and emergencies?
Report errors and emergencies to helpdesk@quarticon.com. We respond immediately. 1. Provide your customer symbol and the address of your online shop in the tit
How often is the product catalogue refreshed?
It is refreshed once a day. If you would like to learn about other options available for refreshing the product catalogue, please read the article Technical su