Mandatory steps each user must take in order to receive an abandoned cart e-mail sequence are:β1. User must be registered (which means they created an account
How can I submit product data to QuarticOn?
The ways of adding a product catalogue are described in the article Product catalogue. The transfer of product data applies to you if you use the self-implemen
Is it possible to manage multiple product catalogues?
Yes, QuarticOn supports multiple product catalogues for the same shop. This solution allows you to manage the availability and terms and conditions of the offe
Where can I find information on how the application works?
Read this article, which will guide you step by step through the installation process.
Is it possible to transfer the database of e-mail addresses via API? How can this be done?
Yes, it is possible. The documentation can be downloaded below: Download If you want to use this method, write to us, we will generate an authorisation key for
Does the application provide also other functionalities from the QuarticOn’s offer?
Yes, the application allows you to activate other functionalities available in the QuarticOn offer.To do this, contact us and we will help you update the setti
Can I check which of the external links in the e-mail performed best?
Yes. We have developed such a functionality for all external links included in a mailing campaign message template, so you know exactly which perform more and
What functionalities are available in the application by default?
By default, the application allows you to display personalised product recommendations in chosen areas of an online shop. Recommendation frames encourage the e
What happens in the case of consents if I add a database of e-mail addresses by uploading them to the database?
We enable the transfer of data regarding the e-mail address, user id and cookie without the need to update the consent for sending mailing campaigns.
What subscription plans are available in the application?
In the QuarticOn application, a plan with a fixed subscription is available by default. The fee of PLN 99 + VAT is charged every 30 days.It is possible to set
I would like to run a birthday e-mail campaign. Is it possible?
Yes, you can run such a campaign for users who are celebrating their birthday. To do so, see the instruction How to send a birthday campaign?
Can I change my current subscription plan to a different one?
Yes. Customers using the commission plan can switch to a fixed-fee plan or take advantage of the opportunity to personalise the plan. Customers whose plan incl
Is there a possibility to measure the effectiveness of links included in e-mail messages within a campaign, i.e. a heat map?
Yes. We can implement this functionality in your e-shop. If you are interested, please contact us at helpdesk@quarticon.com. To learn how to use it, see the in
Do I have access to the QuarticOn panel?
Yes, after installing the application you can log in to the QuarticOn panel in two ways. Each of them provides full insight into the settings, configuration an
What does the Phrases with best sale sum section mean in the main view of the AI ββSS panel?
The Phrases with best sale sum section shows the phrases which, after being searched for, most often resulted in the purchase of the product from the search re
Is it possible to mark products as promotional and inform about the delivery time (labels on product photos)?
This functionality is not available in the Smart Search Standard and Smart Search Premium packages. However, we can implement it at your request. Contact us at