Yes, it is possible. If you want to run this in your shop, read article How to launch an e-mail campaign for pre-order products? and follow the steps described
Are there any restrictions with the use of application?
In a particular case, QuarticOn can stop the activity of application for an e-shop if it threatens its stability and the way it operates due to unauthorized or
What is the customer’s panel for?
The customer’s panel allows you to check the statistics and monitor the most important KPIs from the tools used, as well as assess their effectiveness. In addi
Is the content of the first and second message the same?
No, the content is different in the first and second e-mail message delivered to a user. It is available in both English and Polish with the former as a defaul
I cannot log in to the panel. Why?
In order to solve the problem with logging in, please contact our Technical Support team at helpdesk@quarticon.com. We will check what may be the cause of the
Can I edit an e-mail message?
It is not possible to edit the content of the message directly in the application. However, we are working on this.
I want to create an account for another employee. How can I do this?
The process of adding new users is described in the article Adding a new user.
Are there other forms of communication available for the Abandoned Cart scenario?
Currently, the abandoned shopping cart scenario exists in the form of e-mailing only for users who provided us with an e-mail address and their consent to send
What kind of notifications may appear in the main view in the panel?
Notifications appear at the account configuration stage if any of the necessary integration elements are not fulfilled. This applies to customers who have chos
How can I include in an e-mail the necessary legal information for my e-shop?
If it is required for your e-shop to add such information, please write to helpdesk@quarticon.com and provide us with it together with your e-shop’s URL and t
How are the transaction’s data collected by the System?
Data on transactions are collected from thank you page on the basis of clicks on products displayed in our recommendation frame, which were performed within 24
Do we have access to the QuarticOn panel?
We currently do not provide access to our panel, but in the future we anticipate such a possibility. To learn more about our services, the panel and whatever c
How can I add a payment card in the panel?
The process of adding a payment card is described in the article Adding a payment card.
Who can receive an abandoned cart e-mail sequence?
Mandatory steps each user must take in order to receive an abandoned cart e-mail sequence are:1. User must be registered (which means they created an account
Is it possible to search products by their parameters?
It is possible to search products by any field, e.g by descriptions, product code, etc. However, it is not recommended as it slows down the system.
Can I upload my font to the HTML e-mail template?
Yes. If you are uploading your HTML template, all you need to do is: to add the following code block to the
section; let’s assume, as an example, that y