We enable the transfer of data regarding the e-mail address, user id and cookie without the need to update the consent for sending mailing campaigns.
What subscription plans are available in the application?
In the QuarticOn application, a plan with a fixed subscription is available by default. The fee of PLN 99 + VAT is charged every 30 days.It is possible to set
I would like to run a birthday e-mail campaign. Is it possible?
Yes, you can run such a campaign for users who are celebrating their birthday. To do so, see the instruction How to send a birthday campaign?
Can I change my current subscription plan to a different one?
Yes. Customers using the commission plan can switch to a fixed-fee plan or take advantage of the opportunity to personalise the plan. Customers whose plan incl
Is there a possibility to measure the effectiveness of links included in e-mail messages within a campaign, i.e. a heat map?
Yes. We can implement this functionality in your e-shop. If you are interested, please contact us at helpdesk@quarticon.com. To learn how to use it, see the in
Do I have access to the QuarticOn panel?
Yes, after installing the application you can log in to the QuarticOn panel in two ways. Each of them provides full insight into the settings, configuration an
How to check in our customer’s panel whether SPF and DKIM entries are set up correctly?
In the customer’s panel it is possible to check the correctness of the entered DNS values (the type of authentication that prevents the communication you sen
I have an idea/I have a question/I noticed that something is wrong – how can I contact you?
You have the following options:use our Help Centercontact us via https://quarticon.com/en/contact/send us a message (helpdesk@quarticon.com); we will immediate
Is it possible to run an e-mail campaign with pre-sale products?
Yes, it is possible. If you want to run this in your shop, read article How to launch an e-mail campaign for pre-order products? and follow the steps described
Are there any restrictions with the use of application?
In a particular case, QuarticOn can stop the activity of application for an e-shop if it threatens its stability and the way it operates due to unauthorized or
What is the customer’s panel for?
The customer’s panel allows you to check the statistics and monitor the most important KPIs from the tools used, as well as assess their effectiveness. In addi
Is the content of the first and second message the same?
No, the content is different in the first and second e-mail message delivered to a user. It is available in both English and Polish with the former as a defaul
I cannot log in to the panel. Why?
In order to solve the problem with logging in, please contact our Technical Support team at helpdesk@quarticon.com. We will check what may be the cause of the
Can I edit an e-mail message?
It is not possible to edit the content of the message directly in the application. However, we are working on this.
Can I check which phrases were last/most searched for in my e-shop?
Yes. This functionality is available in a Premium package. If you are interested in upgrading your package, please contact us at sales@quarticon.com and we wil
I have 2 sequences in my e-mail campaign. How to set the time of sending the second e-mail: after sending the first e-mail or after a specific event?
The time of sending e-mails within one campaign is TOTAL for all sequences. This means that when setting the send time for the second e-mail, you have to subtr