Launching our services on the RedCart platform is simple and requires only a few steps: 1. In the admin panel of your shop, go to Settings -> Basic Settings ->
Is it possible to transfer the database of e-mail addresses via API? How can this be done?
Yes, it is possible. The documentation can be downloaded below: Download If you want to use this method, write to us, we will generate an authorisation key for
Does the application provide also other functionalities from the QuarticOn’s offer?
Yes, the application allows you to activate other functionalities available in the QuarticOn offer.To do this, contact us and we will help you update the setti
Can I check which of the external links in the e-mail performed best?
Yes. We have developed such a functionality for all external links included in a mailing campaign message template, so you know exactly which perform more and
What functionalities are available in the application by default?
By default, the application allows you to display personalised product recommendations in chosen areas of an online shop. Recommendation frames encourage the e
What happens in the case of consents if I add a database of e-mail addresses by uploading them to the database?
We enable the transfer of data regarding the e-mail address, user id and cookie without the need to update the consent for sending mailing campaigns.
What subscription plans are available in the application?
In the QuarticOn application, a plan with a fixed subscription is available by default. The fee of PLN 99 + VAT is charged every 30 days.It is possible to set
I would like to run a birthday e-mail campaign. Is it possible?
Yes, you can run such a campaign for users who are celebrating their birthday. To do so, see the instruction How to send a birthday campaign?
Can I change my current subscription plan to a different one?
Yes. Customers using the commission plan can switch to a fixed-fee plan or take advantage of the opportunity to personalise the plan. Customers whose plan incl
Is there a possibility to measure the effectiveness of links included in e-mail messages within a campaign, i.e. a heat map?
Yes. We can implement this functionality in your e-shop. If you are interested, please contact us at helpdesk@quarticon.com. To learn how to use it, see the in
Do I have access to the QuarticOn panel?
Yes, after installing the application you can log in to the QuarticOn panel in two ways. Each of them provides full insight into the settings, configuration an
How to check in our customer’s panel whether SPF and DKIM entries are set up correctly?
In the customer’s panel it is possible to check the correctness of the entered DNS values (the type of authentication that prevents the communication you sen
I have an idea/I have a question/I noticed that something is wrong – how can I contact you?
You have the following options:use our Help Centercontact us via https://quarticon.com/en/contact/send us a message (helpdesk@quarticon.com); we will immediate
Is it possible to run an e-mail campaign with pre-sale products?
Yes, it is possible. If you want to run this in your shop, read article How to launch an e-mail campaign for pre-order products? and follow the steps described
Are there any restrictions with the use of application?
In a particular case, QuarticOn can stop the activity of application for an e-shop if it threatens its stability and the way it operates due to unauthorized or
What is the customer’s panel for?
The customer’s panel allows you to check the statistics and monitor the most important KPIs from the tools used, as well as assess their effectiveness. In addi