Who should I contact in case problems or technical questions?

In case of any technical problems at the trial period stage, please contact the sales representative who carries out the initial process. They will redirect the inquiry to the appropriate implementation team and coordinate the feedback.

At the later stage of regular cooperation, ask the Helpdesk or Customer Success for technical support sending an e-mail directly to helpdesk@quarticon.com. Then in our request management tool, you will automatically create a request with the content of the question or issue to be solved. This is the best way to do so, as the entire Technical Support team has access to the tool, and we can respond to your request as quickly as possible.