OCR in e-commerce

OCR (Order Conversion Rate) is one of the key KPIs in e-commerce. It informs about the effectiveness of marketing activities and helps to identify places where

What is CCR (Cart Completion Rate)?

Do you run an online shop and often notice that customers add products to their shopping cart, but do not finalise their purchases? You probably know perfectly

CCR in e-commerce

Find out how to keep loyal customers and measure the percentage of people who abandon your service, using the CCR indicator.The research “ROI of Customer Exper

CAC in e-commerce

Contemporary online analytics allows tracking customer behaviour and targeting advertising activities precisely for them. Do you take advantage of these possib

Error 404 – page that converts

Nothing discourages the customer like error 404. The empty search page is responsible for 97% bounce rate. This is a very important metric and you should pay s

The best pop-up in e‑commerce

Find out how to design an effective pop-up.The video version of this article is available also on YouTube:At first glance, it seems that the pop-ups were creat

Unavailable products can also sell!

Users go to the product page for various reasons and via many different channels. Google search results, price comparison sites and advertising redirect people