AOV in e-commerce

What is AOV?AOV (Average Order Value) is an indicator that shows the average value of each order placed in the online shop in a certain period of time. Thanks

What factors affect the AOV?

What factors affect the AOV?AOV, or the average value of the basket, is one of the key factors showing whether our online shop performs well and whether our pr

OCR in e-commerce

OCR (Order Conversion Rate) is one of the key KPIs in e-commerce. It informs about the effectiveness of marketing activities and helps to identify places where

What is CCR (Cart Completion Rate)?

Do you run an online shop and often notice that customers add products to their shopping cart, but do not finalise their purchases? You probably know perfectly

Order status generating additional sales

Thank you for buying! You can check the order status on your Customer Account.This is the last message your customer sees after making a purchase. Later, they

Error 404 – page that converts

Nothing discourages the customer like error 404. The empty search page is responsible for 97% bounce rate. This is a very important metric and you should pay s

The best pop-up in e‑commerce

Find out how to design an effective pop-up.The video version of this article is available also on YouTube:At first glance, it seems that the pop-ups were creat