How to measure CLV?

CLV (Customer Lifetime Value) is an indicator that determines the life value of the customer. In practice, this ratio will help you calculate the estimated amo

How to measure ROI in e-commerce?

John Wanamaker once said that “Half the money I spend on advertising is wasted; the trouble is I don’t know which half.” Unfortunately, many people who work in

AOV in e-commerce

What is AOV?AOV (Average Order Value) is an indicator that shows the average value of each order placed in the online shop in a certain period of time. Thanks

What factors affect the AOV?

What factors affect the AOV?AOV, or the average value of the basket, is one of the key factors showing whether our online shop performs well and whether our pr

OCR in e-commerce

OCR (Order Conversion Rate) is one of the key KPIs in e-commerce. It informs about the effectiveness of marketing activities and helps to identify places where

What is CCR (Cart Completion Rate)?

Do you run an online shop and often notice that customers add products to their shopping cart, but do not finalise their purchases? You probably know perfectly

CCR in e-commerce

Find out how to keep loyal customers and measure the percentage of people who abandon your service, using the CCR indicator.The research “ROI of Customer Exper

CAC in e-commerce

Contemporary online analytics allows tracking customer behaviour and targeting advertising activities precisely for them. Do you take advantage of these possib

How to reduce bounce rate in e-commerce?

Bounce rate in the online shop represents the percentage of visitors who leave the website without moving to the next subpages. While in the case of blogs, the

Avoid the page with no search results

When a user searches for the right product and finds no search results, it is possible that they will leave the site. If you pay attention to the zero-search p

What factors affect the bounce rate?

Bounce rate, or rejection rate, provides information on what part of people visiting a given website or e-shop, leaves it without moving to the next subpage. W