CLV (Customer Lifetime Value) is an indicator that determines the life value of the customer. In practice, this ratio will help you calculate the estimated amo
Why is the footer the most important element of the newsletter?
The footer is the most important part of the newsletter. This is not a joke. The experience of our clients tells us that the information it contains is usually
How to measure ROI in e-commerce?
John Wanamaker once said that “Half the money I spend on advertising is wasted; the trouble is I don’t know which half.” Unfortunately, many people who work in
The less, the better… a few words about fonts in e-mailing
The process of creating a newsletter consists of several steps. Designing the right template, arranging and planning content, placing graphics, links and CTA b
AOV in e-commerce
What is AOV?AOV (Average Order Value) is an indicator that shows the average value of each order placed in the online shop in a certain period of time. Thanks
What factors affect the AOV?
What factors affect the AOV?AOV, or the average value of the basket, is one of the key factors showing whether our online shop performs well and whether our pr
How to measure CAR (Cart Abandonment Rate)?
Everyone who owns an online store should be interested in how many people resign from shopping, even after adding products to their shopping cart. Such behavio
OCR in e-commerce
OCR (Order Conversion Rate) is one of the key KPIs in e-commerce. It informs about the effectiveness of marketing activities and helps to identify places where
What is CCR (Cart Completion Rate)?
Do you run an online shop and often notice that customers add products to their shopping cart, but do not finalise their purchases? You probably know perfectly
CCR in e-commerce
Find out how to keep loyal customers and measure the percentage of people who abandon your service, using the CCR indicator.The research “ROI of Customer Exper
CAC in e-commerce
Contemporary online analytics allows tracking customer behaviour and targeting advertising activities precisely for them. Do you take advantage of these possib
ROAS – why should you measure this KPI?
Do you invest in advertising? Do you know which ones are actually profitable? If you haven’t analysed the profitability statistics for ads so far, it is worth
Gross profit margin – how to measure it in e-commerce
The margin is one of the basic financial indicators that allows determining the condition of particular e-commerce. This metric shows what part of the revenues
How to reduce bounce rate in e-commerce?
Bounce rate in the online shop represents the percentage of visitors who leave the website without moving to the next subpages. While in the case of blogs, the
Avoid the page with no search results
When a user searches for the right product and finds no search results, it is possible that they will leave the site. If you pay attention to the zero-search p
What factors affect the bounce rate?
Bounce rate, or rejection rate, provides information on what part of people visiting a given website or e-shop, leaves it without moving to the next subpage. W