FAQ

Find out answers to the most frequently asked questions and reported issues.

Paweł Wyborski avatar M
70 articles in this collection
Written by Paweł Wyborski and Martyna Woźniszczuk
Recommendation frames

What information do I need to send to the site administrator in order not to block the crawler?

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Written by Martyna Woźniszczuk
Updated over a week ago

Is it possible to replace "this" with a product name in the frame title "Customers who bought this product, also chose"?

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Written by Martyna Woźniszczuk
Updated over a week ago

I want to use recommendation frames in my shop. Who should I contact?

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Written by Martyna Woźniszczuk
Updated over a week ago

Do I have to follow the QuarticOn’s way of placing recommendation frames on the website or can I introduce my own ideas?

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Written by Martyna Woźniszczuk
Updated over a week ago

Is it possible to apply multiple recommendation strategies in one place on the website?

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Written by Martyna Woźniszczuk
Updated over a week ago

How many recommendation widgets can I add to my website?

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Written by Martyna Woźniszczuk
Updated over a week ago

I want to add a new widget to my website. How can I do this?

Paweł Wyborski avatar
Written by Paweł Wyborski
Updated over a week ago

Can I edit recommendation frames myself?

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Written by Martyna Woźniszczuk
Updated over a week ago

I want to change the title of the frame. How can I do this?

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Written by Martyna Woźniszczuk
Updated over a week ago

How can I check the sales generated by a given product?

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Written by Martyna Woźniszczuk
Updated over a week ago

There are two recommendation frames on the product card. Why?

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Written by Martyna Woźniszczuk
Updated over a week ago

How often is the product catalogue refreshed?

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Written by Martyna Woźniszczuk
Updated over a week ago

In my recommendation widgets there are no photos/prices/other important elements. What should I do?

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Written by Martyna Woźniszczuk
Updated over a week ago

I want to turn off a recommendation frame on my website. How can I do this?

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Written by Martyna Woźniszczuk
Updated over a week ago

Recommendations frames are no longer displayed on my website. What should I do?

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Written by Martyna Woźniszczuk
Updated over a week ago

My recommendation widgets do not generate sales. Why?

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Written by Martyna Woźniszczuk
Updated over a week ago

I am planning to change my website template/sales platform. Will this affect the work of recommendation widgets?

Paweł Wyborski avatar
Written by Paweł Wyborski
Updated over a week ago

Do you offer "social proof" notifications?

M
Written by Martyna Woźniszczuk
Updated this week

Can I check which phrases were last/most searched for in my e-shop?

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Written by Martyna Woźniszczuk
Updated over a week ago

Which languages are supported by Smart Search?

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Written by Martyna Woźniszczuk
Updated over a week ago

In which order are search results presented in Smart Search?

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Written by Martyna Woźniszczuk
Updated over a week ago

Is it possible to sort the search results?

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Written by Martyna Woźniszczuk
Updated over a week ago

Is it possible to search products by their parameters?

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Written by Martyna Woźniszczuk
Updated over a week ago

How will the search results be presented in the basic version of Smart Search?

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Written by Martyna Woźniszczuk
Updated over a week ago

Is it possible to filter products by manufacturers using Smart Search (basic package)?

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Written by Martyna Woźniszczuk
Updated over a week ago

What do I have to provide if interested in Smart Search Plus package?

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Written by Martyna Woźniszczuk
Updated over a week ago

What should the SERP website look like (Smart Search Plus only)?

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Written by Martyna Woźniszczuk
Updated over a week ago

Can I exclude products without pictures from Smart Search results?

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Written by Martyna Woźniszczuk
Updated over a week ago

I want to display available and unavailable products in Smart Search results. In what order will they show up?

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Written by Martyna Woźniszczuk
Updated over a week ago

Is it possible not to show unavailable products in Smart Search results?

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Written by Martyna Woźniszczuk
Updated over a week ago

How do you aggregate data and what exactly does the number of searches mean? What kind of events are these?

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Written by Martyna Woźniszczuk
Updated over a week ago

Is it possible to mark products as promotional and inform about the delivery time (labels on product photos)?

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Written by Martyna Woźniszczuk
Updated over a week ago

Is it possible to add "Add to Cart" button in the search list?

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Written by Martyna Woźniszczuk
Updated over a week ago