FAQ

How much does the QuarticOn service cost?

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Written by Martyna Woźniszczuk
Updated over a week ago

Does the QuarticOn main script slow down the loading of the page?

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Written by Martyna Woźniszczuk
Updated over a week ago

Which method of implementation is most suitable for me?

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Written by Martyna Woźniszczuk
Updated over a week ago

Who should I contact in case problems or technical questions?

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Written by Martyna Woźniszczuk
Updated over a week ago

The preview mode bar on the responsive version of the page hides the navigation elements and I can't turn on other subpages of my website.

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Written by Martyna Woźniszczuk
Updated over a week ago

I want to use the preview mode to see how the frames will look like in the mobile version of the page. How can I do this?

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Written by Martyna Woźniszczuk
Updated over a week ago

I want to use recommendation frames in my shop. Who should I contact?

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Written by Martyna Woźniszczuk
Updated over a week ago

Do I have to follow the QuarticOn’s way of placing recommendation frames on the website or can I introduce my own ideas?

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Written by Martyna Woźniszczuk
Updated over a week ago

Is it possible to apply multiple recommendation strategies in one place on the website?

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Written by Martyna Woźniszczuk
Updated over a week ago

How many recommendation widgets can I add to my website?

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Written by Martyna Woźniszczuk
Updated over a week ago

I want to add a new widget to my website. How can I do this?

Written by Paweł Wyborski
Updated over a week ago

Can I edit recommendation frames myself?

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Written by Martyna Woźniszczuk
Updated over a week ago

I want to change the title of the frame. How can I do this?

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Written by Martyna Woźniszczuk
Updated over a week ago

How can I check the sales generated by a given product?

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Written by Martyna Woźniszczuk
Updated over a week ago

There are two recommendation frames on the product card. Why?

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Written by Martyna Woźniszczuk
Updated over a week ago

How often is the product catalogue refreshed?

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Written by Martyna Woźniszczuk
Updated over a week ago

In my recommendation widgets there are no photos/prices/other important elements. What should I do?

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Written by Martyna Woźniszczuk
Updated over a week ago

I want to turn off a recommendation frame on my website. How can I do this?

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Written by Martyna Woźniszczuk
Updated over a week ago

Recommendations frames are no longer displayed on my website. What should I do?

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Written by Martyna Woźniszczuk
Updated over a week ago

My recommendation widgets do not generate sales. Why?

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Written by Martyna Woźniszczuk
Updated over a week ago

I am planning to change my website template/sales platform. Will this affect the work of recommendation widgets?

Written by Paweł Wyborski
Updated over a week ago

What is the customer’s panel for?

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Written by Martyna Woźniszczuk
Updated over a week ago

I cannot log in to the panel. Why?

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Written by Martyna Woźniszczuk
Updated over a week ago

I want to create an account for another employee. How can I do this?

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Written by Martyna Woźniszczuk
Updated over a week ago

What kind of notifications may appear in the main view in the panel?

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Written by Martyna Woźniszczuk
Updated over a week ago

How are the transaction's data collected by the System?

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Written by Martyna Woźniszczuk
Updated over a week ago

How can I add a payment card in the panel?

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Written by Martyna Woźniszczuk
Updated over a week ago

How can I submit product data to QuarticOn?

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Written by Martyna Woźniszczuk
Updated over a week ago

Is it possible to manage multiple product catalogues?

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Written by Martyna Woźniszczuk
Updated over a week ago

Where can I find information on how the application works?

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Written by Martyna Woźniszczuk
Updated over a week ago

Are there any restrictions with the use of application?

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Written by Martyna Woźniszczuk
Updated over a week ago

What functionalities are available in the application by default?

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Written by Martyna Woźniszczuk
Updated over a week ago

Does the application provide also other functionalities from the QuarticOn's offer?

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Written by Martyna Woźniszczuk
Updated over a week ago

What subscription plans are available in the application?

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Written by Martyna Woźniszczuk
Updated over a week ago

Can I change my current subscription plan to a different one?

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Written by Martyna Woźniszczuk
Updated over a week ago

Do I have access to the QuarticOn panel?

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Written by Martyna Woźniszczuk
Updated over a week ago

I have an idea/I have a question/I noticed that something is wrong – how can I contact you?

M

Written by Martyna Woźniszczuk
Updated over a week ago

Where can I find information on how the application works?

M

Written by Martyna Woźniszczuk
Updated over a week ago

Are there any restrictions with the use of application?

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Written by Martyna Woźniszczuk
Updated over a week ago

Is the content of the first and second message the same?

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Written by Martyna Woźniszczuk
Updated over a week ago

Can I edit an e-mail message?

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Written by Martyna Woźniszczuk
Updated over a week ago

Are there other forms of communication available for the Abandoned Cart scenario?

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Written by Martyna Woźniszczuk
Updated over a week ago

How can I include in an e-mail the necessary legal information for my e-shop?

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Written by Martyna Woźniszczuk
Updated over a week ago

Do we have access to the QuarticOn panel?

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Written by Martyna Woźniszczuk
Updated over a week ago

Who can receive an abandoned cart e-mail sequence?

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Written by Martyna Woźniszczuk
Updated over a week ago

I have an idea/I have a question/I noticed that something is wrong – how can I contact you?

M

Written by Martyna Woźniszczuk
Updated over a week ago