{"id":36,"date":"2025-09-11T14:05:11","date_gmt":"2025-09-11T12:05:11","guid":{"rendered":"https:\/\/rs.quarticon.com\/cs\/?p=36"},"modified":"2025-09-11T14:10:29","modified_gmt":"2025-09-11T12:10:29","slug":"na-koho-se-mm-obrtit-v-ppad-problm-nebo-technickch-dotaz","status":"publish","type":"post","link":"https:\/\/help.quarticon.com\/cs\/na-koho-se-mm-obrtit-v-ppad-problm-nebo-technickch-dotaz\/","title":{"rendered":"Na koho se m\u00e1m obr\u00e1tit v p\u0159\u00edpad\u011b probl\u00e9m\u016f nebo technick\u00fdch dotaz\u016f?"},"content":{"rendered":"<article class='jsx-ef86202475c6562f '>\n<div class='intercom-interblocks-paragraph no-margin intercom-interblocks-align-left'>\n<p>V p\u0159\u00edpad\u011b jak\u00fdchkoli technick\u00fdch probl\u00e9m\u016f se ve f\u00e1zi zku\u0161ebn\u00edho testu obra\u0165te bu\u010f na Va\u0161eho z\u00e1stupce z obchodn\u00edho odd\u011blen\u00ed, a nebo Customer Success, kter\u00fd  V\u00e1\u0161 implementa\u010dn\u00ed proces dohl\u00ed\u017e\u00ed. P\u0159esm\u011bruje dotaz na implementa\u010dn\u00ed t\u00fdm a p\u0159ed\u00e1 V\u00e1m zp\u011btnou vazbu. <\/p>\n<\/div>\n<div class='intercom-interblocks-paragraph no-margin intercom-interblocks-align-left'>\n<\/div>\n<div class='intercom-interblocks-paragraph no-margin intercom-interblocks-align-left'>\n<p>Ve f\u00e1zi pravideln\u00e9 spolupr\u00e1ce se ale obracejte na Helpdesk. Za t\u00edmto \u00fa\u010delem za\u0161lete e-mail p\u0159\u00edmo na adresu <a href='mailto:%20helpdesk@quarticon.com' rel='nofollow noopener noreferrer' target='_blank'>helpdesk@quarticon.com<\/a> a dejte v kopii sv\u00e9ho Customer Success z\u00e1stupce. Vytvo\u0159\u00ed se pak ticket s Va\u0161\u00edm dotazem a zapoj\u00edte se do komunikace s na\u0161\u00edm supportem.  Toto je nejrychlej\u0161\u00ed zp\u016fsob, proto\u017ee k n\u00e1stroji m\u00e1 p\u0159\u00edstup cel\u00fd technick\u00fd t\u00fdm a my m\u016f\u017eeme na va\u0161i \u017e\u00e1dost reagovat co nejrychleji.<\/p>\n<\/div>\n<\/article>\n","protected":false},"excerpt":{"rendered":"<p>V p\u0159\u00edpad\u011b jak\u00fdchkoli technick\u00fdch probl\u00e9m\u016f se ve f\u00e1zi zku\u0161ebn\u00edho testu obra\u0165te bu\u010f na Va\u0161eho z\u00e1stupce z obchodn\u00edho odd\u011blen\u00ed, a nebo Customer Success, kter\u00fd  V\u00e1\u0161<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[8],"tags":[],"class_list":["post-36","post","type-post","status-publish","format-standard","hentry","category-faq"],"_links":{"self":[{"href":"https:\/\/help.quarticon.com\/cs\/wp-json\/wp\/v2\/posts\/36","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/help.quarticon.com\/cs\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/help.quarticon.com\/cs\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/help.quarticon.com\/cs\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/help.quarticon.com\/cs\/wp-json\/wp\/v2\/comments?post=36"}],"version-history":[{"count":1,"href":"https:\/\/help.quarticon.com\/cs\/wp-json\/wp\/v2\/posts\/36\/revisions"}],"predecessor-version":[{"id":146,"href":"https:\/\/help.quarticon.com\/cs\/wp-json\/wp\/v2\/posts\/36\/revisions\/146"}],"wp:attachment":[{"href":"https:\/\/help.quarticon.com\/cs\/wp-json\/wp\/v2\/media?parent=36"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/help.quarticon.com\/cs\/wp-json\/wp\/v2\/categories?post=36"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/help.quarticon.com\/cs\/wp-json\/wp\/v2\/tags?post=36"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}