{"id":29,"date":"2025-09-11T14:05:11","date_gmt":"2025-09-11T12:05:11","guid":{"rendered":"https:\/\/rs.quarticon.com\/cs\/?p=29"},"modified":"2025-09-11T14:10:44","modified_gmt":"2025-09-11T12:10:44","slug":"balky-technick-podpory-it-pro-zkaznky-quarticon","status":"publish","type":"post","link":"https:\/\/help.quarticon.com\/cs\/balky-technick-podpory-it-pro-zkaznky-quarticon\/","title":{"rendered":"Bal\u00ed\u010dky technick\u00e9 podpory IT pro z\u00e1kazn\u00edky QuarticOn"},"content":{"rendered":"
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Jsme si v\u011bdomi, \u017ee v z\u00e1vislosti na velikosti va\u0161eho podnik\u00e1n\u00ed a rozsahu na\u0161\u00ed spolupr\u00e1ce budete mo\u017en\u00e1 pot\u0159ebovat individu\u00e1ln\u00ed p\u0159\u00edstup k technick\u00fdm probl\u00e9m\u016fm a p\u00e9\u010di t\u00fdmu IT Quarticon. Z tohoto d\u016fvodu jsme vytvo\u0159ili bal\u00ed\u010dky, kter\u00e9 v\u00e1m umo\u017en\u00ed rozhodnout, jak\u00fd rozsah technick\u00e9 podpory za m\u011bs\u00edc bude pro v\u00e1s nejoptim\u00e1ln\u011bj\u0161\u00ed.<\/p>\n<\/div>\n

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Dostupn\u00e9 bal\u00ed\u010dky technick\u00e9 podpory:<\/h2>\n<\/div>\n
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Standard<\/b><\/p>\n<\/div>\n<\/td>\n

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Premium<\/b><\/p>\n<\/div>\n<\/td>\n

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VIP<\/b><\/p>\n<\/div>\n<\/td>\n<\/tr>\n

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5h za m\u011bs\u00edc<\/p>\n<\/div>\n<\/td>\n

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10h za m\u011bs\u00edc<\/p>\n<\/div>\n<\/td>\n

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20h za m\u011bs\u00edc<\/p>\n<\/div>\n<\/td>\n<\/tr>\n

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EUR 160 m\u011bs\u00ed\u010dn\u011b<\/p>\n<\/div>\n<\/td>\n

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EUR 280 m\u011bs\u00ed\u010dn\u011b<\/p>\n<\/div>\n<\/td>\n

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EUR 530 m\u011bs\u00ed\u010dn\u011b<\/p>\n<\/div>\n<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/div>\n

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V\u0161echny dal\u0161\u00ed pr\u00e1ce<\/b> nad r\u00e1mec dostupn\u00fdch bal\u00ed\u010dk\u016f jsou \u00fa\u010dtov\u00e1ny v hodinov\u00e9 sazb\u011b, co\u017e je EUR 40 \u010disteho.<\/b><\/p>\n<\/div>\n<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/div>\n

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D\u016fle\u017eit\u00e9!<\/b> Podpora je poskytov\u00e1na v pracovn\u00ed dny od 9:00 do 17:00.<\/p>\n<\/div>\n<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/div>\n

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Minim\u00e1ln\u00ed doba, po kterou si m\u016f\u017eete bal\u00ed\u010dek technick\u00e9 podpory zakoupit, jsou 3 m\u011bs\u00edce.<\/b><\/p>\n<\/div>\n<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/div>\n

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V r\u00e1mci bal\u00ed\u010dk\u016f technick\u00e9 podpory IT poskytujeme slu\u017eby, jako jsou:<\/p>\n<\/div>\n

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